Home Advertiser Rules

1. Owners should quote their home ref in the main body text (not just the subject line) of ALL replies to enquiries.



2. NO automatic replies (auto-responders) to be generated for enquiries, as these usually have contact / web site details on that redirect guests to their site and then it is not possible for the owner to know that it was Windwood Bay Vacation Homes that generated the enquiry. 'Auto-replies' are usually configured using 'rules' within your email software and send a pre-defined static email back to anyone that sends an enquiry with general information and contact details, within seconds of the person making an enquiry. Whilst we understand the reasons for doing this, we do not allow their use at any time, as it makes it impossible for owners to track Windwood Bay Vacation Homes as the original source of the enquiry.



3. Owners MUST NOT direct enquirers to any web site that advertises any other houses (other than houses that are advertised on Windwood Bay Vacation Homes). That includes sites that link to other home rental sites or that offer other homes that may be provided by the owners MC for example. If you do not have a web site that meets these requirements then we suggest you direct guests to your home page on Windwood Bay Vacation Homes.



4. In home adverts hosted on Windwood Bay Vacation Homes, there must be NO contact details such as email, web address, telephone numbers.



5. 5. If you get a direct enquiry that you can not do, then it must be forwarded back to Windwood Bay Vacation Homes immediately - NOT to other owners. It will then be sent out to other owners on Windwood Bay Vacation Homes.



6. All homes advertised on Windwood Bay Vacation Homes must be verified by us as being privately owned by who the advert implies it is owned by. We understand that a few people on Windwood Bay Vacation Homes advertise homes on behalf of the actual owners. Provided you are not a Management Company or a home letting agent of any sort, then the home can be verified by ourselves, provided you get the permission of the home owner, and the home owner can provide proof of ownership in the usual way. Also, if you do advertise on behalf of a home owner then you must accept the terms of this document on behalf of the owner.



7. The current rate for bookings as a result of enquiries from Windwood Bay Vacation Homes is £21 / $35 per week booked, or pro-rata. The payment is not refundable should your guest cancel. This is payable as soon as you receive the deposit from the guest. It is your responsibility to ensure you keep track of your enquiries and realise when a guest books your home where the original enquiry was generated. Enquirers are now being followed up by us and asked to declare if they have made a booking and if so, which home they booked.



8. The sending of any enquiries you receive through Windwood Bay Vacation Homes to other home owners who do not advertise on Windwood Bay Vacation Homes is strictly forbidden. If we suspect this is happening, your advert on Windwood Bay Vacation Homes may be suspended without any notice. The decision on what constitutes a breach of this lies solely with Windwood Bay Vacation Homes.



9. Windwood Bay Vacation Homes does not participate or tolerate the sending on Unsolicited Commercial Email (SPAM). We reserve the right to cancel the Membership of any member we suspect of using Windwood Bay Vacation Homes to spam home owners on the site. The decision on what constitutes a breach of this lies solely with Windwood Bay Vacation Homes.



10. The content of the adverts must be suitable for viewing by a family, including children. The use of any vulgar, racial or any other words likely to give offence to a group of people is expressly forbidden. We reserve the right to edit the content of your advert at our final discretion.



11. Adverts will only be published live on Windwood Bay Vacation Homes when they have at least a photo of the front of the home and the home is verified as being privately owned against independent official records. Owners can add as many other photos of the home a they like to their advert .(subject to a maximum of 10 photos on any one advert) You will not receive any enquiries for your home until your advert is live on the site.


12. The photo of the front of your home MUST be the one that appears on the search results to ensure a consistent presentation of search results to enquirers. Failure to do this may result in your advert being temporarily suspended pending rectification.



13. We do not advertise the homes of any owners who run competing commercial home sites to us unless by prior agreement between the parties. In this case the owners are specifically excluded from passing on any enquiries they get from us to their commercial sites or to any other owners whatsoever. Failure to disclose this to us in advance will result in the immediate removal of your home(s) from our sites without any notice.



14. At our sole discretion, we reserve the right to refuse to accept any home advert and do not have to give reasons why it has not been accepted.

Minimum Home Advert Guidelines

1. Spelling / Grammar to be correct.



2. Summary to have a minimum of 20 words.



3. Description to have a minimum of 300 words.



4. The rates for your home to be itemised specifically for each date range in Dollars (plus any other currencies) using tabular style rates section on your advert. Notes to the rates table you enter e.g. to put cost of pool heat and should not contain the actual rates themselves and may be entered below your rates table. A rates table template can be found here.



5. Your advert must not contain outdated information. e.g. Any information should be current; dates, descriptions, photos etc.